Why Collaboration Tools Should Have a Seat in the C-Suite

SharpCloud Software
3 min readOct 6, 2020

Members of the C-suite understand the need for digital collaboration tools. They dismantle silos, improve communications, and lead to greater employee productivity.

However, C-suite execs rarely consider collaboration tools necessary within the C-suite itself. Here are three reasons why a shift in this mindset is needed in today’s business environment.

1. Collaboration is Key to Strategic Decision Making

Executives task themselves with making strategic decisions that’ll improve the organization as a whole. But, all-too-often, decisions are made individually and then communicated to the wider C-suite.

This may have been fine in the past, but digital disruption and an uncertain marketplace have forced businesses to be more agile and reactive. Businesses now have the data to connect the dots across silos, demanding a more collaborative strategic response. Relying on personal executive experience and gut instinct simply isn’t enough anymore — it requires greater teamwork at the top.

This is where online collaboration tools can really help. Instead of making decisions as individuals, C-suite execs can instead propose ideas, discuss feedback, and get sign-off from one easy-to-access portal. Working more cooperatively in this way will lead to better overall decision making across the organization.

2. More Transparency is Needed in Uncertain Times

The coronavirus pandemic has changed the way we work — if not forever, then at least for the foreseeable.

With once consolidated teams now dislocated, C-level executives must consider how they communicate and collaborate with their teams and each other more holistically.

And organizational transparency isn’t only useful during uncertain times. It’s been found to:

  • Lead to more efficient problem solving
  • Generate greater trust across departments and structures
  • Improve team-building, with teams’ strengths and weaknesses better understood

Implementing a suite of collaboration tools improves transparency. Not only between executives, but also across the wider organization.

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3. Collaboration Tools Improve Business Agility

Business is constantly evolving, and only those that can keep pace will thrive.

With new customer needs to cater for, new innovations to consider implementing, and new employee expectations to meet, many businesses can fail to keep up.

Collaboration tools in the C-suite lead to greater business agility, which in turn leads to greater productivity and business resilience. The benefits are sweeping, but only most keenly felt when these tools are implemented across the entire organization — including the C-suite.

Thankfully, with the right collaboration platform in place, tracking the latest technological advancements and letting teams work more cooperatively is less challenging. You can share IT roadmaps, better govern internal innovations, and manage projects in a more concerted fashion.

Is it Time for Collaboration Tools to Reach the C-Suite?

Absolutely. Executives who implement web-based collaboration tools will experience:

  • Better decision-making across the C-suite
  • Enhanced collaboration across the wider organization
  • Better productivity across teams
  • Greater business agility

One could argue that senior executives have traditionally considered themselves above the need for collaboration tools. But this line of thinking means they’re missing out on the many benefits they bring to the table.

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